1. Account Summary This section provides the electric service billing period for the current bill and summarizes what is owed on the current bill.
2. Outstanding Balance The previous balance line item shows the total charges on your last electric bill. The payments you made toward the last bill are subtracted from the previous balance to determine how much, if anything, remains to be paid toward the previous bill. That amount is the outstanding balance.
3. Total Amount Due This is how much you currently owe. The total amount due includes the current charges, any adjustments made to your bill, plus the outstanding balance. Adjustments may include items such as: fees for service establishment, reconnection, late payment, returned check, or Sun Power for Schools donation. The date provided is the final date by which your payment should be received by Hawaiian Electric to avoid a late payment charge
4. Messages This area contains useful information and tips for managing your electricity use. It also may contain specific messages for individual customers about their electric account.
