Online Customer Service Center

If you have specific questions regarding your account, please log in and use our secure messaging service for quick and easy service.

Log On

Need an Online Account?

Use your 12-digit electric account number to register for an Online Customer Service Center account for quicker service.


Contact Us

For general comments and inquiries, please use our online contact us form.


Get answers to our most frequently asked questions. Learn more >

Customer Service Call Centers

Maui Electric Maui (808) 871-9777 8:00am - 5:00pm Monday - Friday
Molokai and Lanai 1-877-871-8461 8:00am - 5:00pm Monday - Friday
Hawaiian Electric Oahu (808) 548-7311 7:30am - 6:00pm Monday - Friday
Hawaii Electric Light Hilo (808) 969-6999 7:30am - 4:30pm Monday - Friday
Kona (808) 329-3584 7:30am - 4:30pm Monday - Friday
Waimea (808) 885-4605 7:30am - 4:30pm Monday - Friday